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  • About Votaphoto
  • Registration
  • Admins
  • Clients
  • Managing projects
  • Photo proofing
  • Sales & pricing
  • Billing
  • Custom domains & email
  • Security
  • Upload limitation

Back to FAQ

Custom domains & email

I have my own domain and website, can I use my own domain instead of votaphoto.com?

Yes, if you already have your own domain, eg. abcstudio.com we can setup VotaPhoto services on your domain. Click here to learn how.

How can I setup VotaPhoto services on my own domain?

Setting up your own domain is easy and only takes the following two steps:

Step 1: Add a sudomain to your domain and point it to our servers

Let’s say your domain name is abcstudio.com, simply login to your domain registrar and add a subdomain. For example gallery.abcstudio.com, in this case, “gallery” is the subdomain. Here are some instructions for popular domain registrars:

  • GoDaddy
  • Yahoo
  • 1and1
  • NetFirms
  • Hostgator
  • FatCow
  • * If you have trouble setting anything up please send us a screenshot and we will be happy to assist you!
Step 2:

Once you have that setup please let us know what your custom domain is as well as the subdomain you created by logging into your admin area and going to the “Custom domain” section of your settings. Once we have verified that your subdomain has been setup correctly, that subdomain will correctly point to our system. Please allow for up to 24-48 hours for domain verification.

Can I use my own email to send out system messages?

Yes, you can. Votaphoto works behind the scenes and we can’t reply your client emails for you. We encourage you to setup VotaPhoto’s SMTP service in order to communicate with your clients more easily since your client can reply directly to your own email box. Votaphoto currently supports gmail, hotmail and yahoo email accounts. If you are using another mail service provider please let us know, because we would love to help you out. To configure VotaPhoto’s SMTP service please go to system settings page in your admin control panel.

Can I still use my own email to send out system messages with Votaphoto, if my email account is not a Hotmail, Gmail or Yahoo account?

Yes just drop us a line, tell us what email service provider you are currently using and we will try our best to assist you.