We have several exciting features in the works and one option we currently offer is for you to sell your work to clients after the proofing process.

If your client has selected and paid for 10 photos out of 100 during the photo process they can always return to their account area and purchase the digital download of any of the unselected ones.

To activate this feature go to the current project and click on the red “Enable selling” button.  Setup a price per download and click on the confirm button.  You can set different prices per project.  Once you do this your clients can sign into their account area and a purchase option will be available for photos that haven’t had their digital download released to the client.  All your clients need to do is click the purchase icon and follow the instructions to purchase the digital download.  (Please note that the minimum price per photo is $5)

 

Depending on the plan you are signed up on your client projects may have an expiry date.

What happens when a project expiries?

• All original uploads are deleted from system and storage space will be recycled.

• If any online galleries are setup they will be deleted.

• You will still be able to view your projects and the photo thumbnails within it however your client will no longer be able to view the project in the account area.  Product purchases are therefore also unavailable to them.

If you wish to allow your clients to always have their online galleries available and have the ability to purchase products please consider upgrading your plan to our Premium plan. See all available plans here.

We don’t limit the number of projects you can create and manage, please create as many as you need.

Once you have uploaded all the files for a project you can send a selection request to your client to start the proofing process. Your client will now receive an email and link to the selection page. Once they have made their selection you will receive an email notification. When you now view the project page the client’s selected files will be indicated with a red border. You can choose to move all un-selected photos to the scrapbook for easy deletion by clicking the “Scrapbook” button. Alternatively you can move individual photos one by one to the scrapbook by clicking the rubbish bin icon on each photo. You can also view any comments left by your clients on individual files or for the project. Based on your client’s selection and comments you may choose to upload new files and resend a selection request to them. Please note that the client’s previous selections will be reset.

This means that we will release the full resolution files for your client to download. Depending on the files you uploaded these may be print quality, watermark free photos. Photos in the scrapbook are not made available for download.

If you have selling digital downloads enabled, you clients can only allow to buy unrelease downloads photos. Please follow the following steps to release or unrelease downloads,

Go to particular project page and click on setting icon to see more options. Then, click on “Publish this project” if you haven’t published this project before, this will allow your client to view all your work in current project.

• If you want to release all photo downloads to your client, click the button “Release downloads”, and then click on Release all media.

• If you want to release individual or some of photo downloads, mouse over on the photo you want to release, and click on the lock icon on the tooltip

To re-upload a file, mouse-over the file you want to re-upload and click the “Re-upload” icon in the tooltip box. This wil trigger a upload dialog and the file you select to upload will replace the original file.

Yes, you may move files to the scrapbook temporarily. Files in the scrapbook are not made available to your client and only you can view them. To do so simply click the rubbish bin icon on the file’s toolbox that appears on mouse-over. Alternatively, if your client has already made their selection you can move all un-selected photos to the scrapbook by clicking the “Scrapbook” button. Items in the scrapbook can be restored or permanently deleted.

To permanently delete a file, you need to move the photo to the scrapbook first, and then permanently delete it from there. Please see faq above for moving files to the scrapbook.

On the project page, the “Delete project” button is located above the photos, as shown below. Please be sure you want to delete a project because it cannot be undone.

Once your client has made their final selection you can release the full resolution photos for them to download by clicking the “Release downloads” button. Please make sure you move all unwanted files to the scrapbook to avoid them being available for your client to download You may also associate photos and videos with an online gallery and publish it for your client.

Client selected photos are indicated by a red border. When you hover over selected photos a blue check icon will also be present. If a client has also made a comment on a photo there will also be an additional speech bubble icon on the top right corner. Simply click this icon to view the comment made by the client.